Effective Date: February 2026 | Version: 1.0
Service Provider: Essgi Infotech Private Limited
These Terms and Conditions (“Agreement”) constitute a legally binding contract between you, the client organization (“Client”, “You”), and Essgi Infotech Private Limited (“Provider”, “We”, “Us”) governing your use of the HR Management System (“Software”, “Service”, “Platform”) provided by Essgi Infotech Private Limited.
1.1 “Service” refers to the cloud-hosted HR management software provided by Essgi Infotech Private Limited, including all modules (Attendance, Leave, Salary, Conveyance, Communications, HR Letters, Reports, Documents, Backup), features, APIs, and any updates.
1.2 “Subscription Period” refers to the duration for which the Client has paid for and been granted access to the Service (1 month, 3 months, or 12 months).
1.3 “Data” refers to all information, records, documents, files, and content uploaded, entered, generated, or stored within the Platform by the Client and its users.
2.1 Essgi Infotech Private Limited grants the Client a non-exclusive, non-transferable, revocable license to use the Software during the active Subscription Period, subject to these Terms.
2.2 This license is limited to the number of users specified in the subscription plan. Exceeding the user limit requires a plan upgrade.
2.3 The Client shall not reverse-engineer, decompile, modify, copy, distribute, sublicense, or create derivative works from the Software.
2.4 Essgi Infotech Private Limited retains all intellectual property rights, title, and ownership of the Software, including all source code, algorithms, designs, documentation, and trademarks.
3.1 Access to the Service requires an active paid subscription. Services will be suspended automatically upon expiry of the Subscription Period if not renewed.
3.2 All payments are non-refundable under any circumstances, including but not limited to: early termination, dissatisfaction, partial usage, or change of business requirements.
3.3 Essgi Infotech Private Limited reserves the right to modify pricing at any time. Price changes will take effect at the next renewal period.
3.4 Essgi Infotech Private Limited may offer promotional pricing or discounts at its sole discretion, which may be withdrawn at any time without notice.
4.1 The Client retains ownership of the Data they upload or enter into the Platform.
4.2 The Client is solely responsible for the accuracy, legality, completeness, and appropriateness of all Data entered into the system.
4.3 The Client is responsible for maintaining their own backup copies of all critical data. While the Platform may offer backup features, these are provided as a convenience and do not constitute a guarantee of data preservation.
4.4 Essgi Infotech Private Limited is not responsible for and expressly disclaims all liability for any data loss, data corruption, data theft, data breach, unauthorized access, or any other data-related incident, regardless of cause, including but not limited to: server failure, cyberattack, hacking, natural disaster, power outage, human error, software bugs, third-party service failure, or any other foreseeable or unforeseeable event.
5.1 THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
5.2 Under no circumstances shall Essgi Infotech Private Limited’s total aggregate liability exceed the amount paid by the Client for the current Subscription Period.
5.3 Essgi Infotech Private Limited shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to: loss of profits, loss of data, loss of business, loss of goodwill, business interruption, or any other losses arising from the use or inability to use the Service.
5.4 Essgi Infotech Private Limited makes no guarantee regarding uptime, availability, or uninterrupted access to the Service. Scheduled or unscheduled maintenance may cause temporary disruptions.
5.5 The Client acknowledges that no software is completely free of errors, vulnerabilities, or security risks, and accepts the Service with this understanding.
6.1 The Client agrees to indemnify, defend, and hold harmless Essgi Infotech Private Limited, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from or related to: (a) the Client’s use of the Service; (b) any violation of these Terms; (c) any violation of applicable laws; (d) any claim by a third party related to the Client’s Data; (e) any security breach resulting from the Client’s negligence.
7.1 The Client is solely responsible for maintaining the confidentiality of login credentials and controlling access to their account.
7.2 The Client must implement reasonable security practices including: strong passwords, periodic password changes, limiting admin access, and monitoring user activity.
7.3 The Client must immediately notify Essgi Infotech Private Limited of any unauthorized access or suspected security breach.
7.4 Essgi Infotech Private Limited shall bear no responsibility for security incidents resulting from weak passwords, shared credentials, compromised devices, or negligent access control practices by the Client.
8.1 Essgi Infotech Private Limited reserves the right to modify, update, or discontinue any feature, module, or aspect of the Service at any time without prior notice.
8.2 Software updates may be deployed remotely. The Client agrees to accept all updates pushed by Essgi Infotech Private Limited.
8.3 Essgi Infotech Private Limited may add, remove, or modify modules based on the subscription plan at its sole discretion.
9.1 Essgi Infotech Private Limited may terminate or suspend access to the Service immediately, without prior notice, for any violation of these Terms.
9.2 Upon termination: (a) all licenses granted hereunder cease immediately; (b) the Client must stop using the Service; (c) Essgi Infotech Private Limited may delete all Client Data after a 15-day grace period.
9.3 The Client may request a data export within 15 days of termination. After this period, Essgi Infotech Private Limited has no obligation to retain or provide Client Data.
9.4 No refund shall be issued for early termination regardless of the reason.
10.1 The Client is solely responsible for compliance with all applicable local, state, and national laws and regulations, including but not limited to: labor laws, tax regulations, data protection laws, and employment regulations.
10.2 The Software is a tool to assist with HR management; it does not constitute legal, tax, or professional advice. The Client should consult qualified professionals for compliance matters.
10.3 This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Essgi Infotech Private Limited’s registered city.
11.1 Essgi Infotech Private Limited shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to: natural disasters, pandemics, war, terrorism, government actions, power failures, internet disruptions, cyberattacks, or any other force majeure events.
12.1 Essgi Infotech Private Limited reserves the right to amend these Terms at any time. Continued use of the Service after any amendments constitutes acceptance of the revised Terms.
12.2 Material changes will be communicated via email or in-app notification with reasonable notice.
13.1 This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements, representations, and understandings.
13.2 If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect.